AI phone answering
Answer missed or after-hours calls with a natural intake that listens for details already provided and only asks for what is missing.
Automation for auto repair shops
Turn every call into a clear service request.
GB builds custom auto repair shop automation that answers missed calls, captures customer and vehicle details, organizes the repair request, and gives your service team a clean next step.
Where automation helps
Built for the moments when the shop is already busy.
Customers often call while advisors are helping someone at the counter, writing an estimate, or coordinating work in the bays. The workflow keeps the inquiry moving without forcing the team to stop.
Structured vehicle intake
Organize the caller, vehicle, problem, and requested timing into a consistent record your team can review quickly.
Service-team handoff
Send a concise summary to the shop, keep human approval in the process, and reduce repeated questions when the team follows up.
Example workflow
From missed call to review-ready request.
The workflow is adapted to your hours, services, scheduling rules, phone system, and preferred team notification.
- 01
Receive the call
The AI receptionist answers when the shop cannot and explains that the call may be recorded and processed by AI.
- 02
Understand the request
It recognizes the customer, vehicle, issue, and requested day, then follows up only on missing information.
- 03
Offer next steps
Available times can be offered from the shop's calendar and rules, while appointments remain requests until confirmed.
- 04
Notify the team
The structured request, call summary, and customer details are saved and sent to the right person for review.
Live now: GB's current demo line shows this auto service intake flow. Call +1 215 866 1016 to experience it.
Questions shops ask
Practical answers before a pilot.
Will it recognize different vehicle makes and models?
The intake can capture the make and model as spoken instead of restricting customers to a short fixed list. Your team still reviews the record before acting on it.
Does it replace the service advisor?
No. It handles repetitive intake and organization so the advisor can focus on diagnosis, estimates, approvals, and customer judgment calls.
Can it work with our current tools?
The pilot starts by mapping your phone, calendar, customer records, and notification process. GB then builds around the tools and operating rules you already use.
Start with one workflow
Map what happens after a customer calls.
In a focused 20-minute conversation, we will identify where the request gets stuck and the smallest useful pilot to test.